Debit Card

Do I have to pay for the delivery of my card?
The first delivery of the plastic card is free of charge if you select Standard as delivery method. Express delivery method costs 8 euro. For Premium Membe...
Thu, 1 Apr, 2021 at 11:07 AM
Is there any limit for contactless payments?
No, you can make as many contactless payments as you want. We might ask for your PIN if you try to make a lot of these payments in quick succession or fo...
Fri, 26 Mar, 2021 at 4:10 PM
How can I get a Maestro debit card?
Maestro Card is available for members with Belgian or Dutch tax residency.  In order to request a new Maestro card please follow the steps below:  Go ...
Thu, 21 Jan, 2021 at 7:07 PM
I changed my phone number in the app, and yet I am not receiving the sms code to my new number when making an online purchase.
Please contact us via the chat in your application.   
Thu, 21 Jan, 2021 at 7:07 PM
Can I pay with my smart watch?
Yes, if your watch supports Apple Pay or Google Pay and you have linked Apple Pay or Google Pay with your Aion card.
Thu, 21 Jan, 2021 at 7:08 PM
What should I do when I expect a refund, when the card is expired?
If the card is expired, but you still have the same account, reimbursement will be received on your new card. If the account is inactive or the expired card...
Thu, 21 Jan, 2021 at 7:08 PM
My card transaction has been refused. Why?
There may be several reasons for this: if the monthly limit for card transactions has been exceeded, if the wrong PIN has been entered, or if some options a...
Wed, 7 Apr, 2021 at 4:25 PM
I didn't receive my new cards.
If you haven't yet received your new Aion cards for more than 2 weeks, we recommend that you block them in the app and order new ones. Follow the steps ...
Wed, 7 Apr, 2021 at 4:36 PM
Can I pay with my phone?
You'll be able to pay with your phone if you add your card to Google Pay or Apple Pay. See also the articles:  How can I add my Aion card to Apple ...
Wed, 5 May, 2021 at 2:01 PM
Is it possible to have the choice between a debit card with or without contactless?
You will receive a card with a contactless option. You can switch it off directly in the mobile app. In order to disable contactless payments go to the &quo...
Wed, 5 May, 2021 at 10:22 AM