Debit Card

To which address can Aion deliver my card?
You can select any address within the European Union and Eurozone in the application. In case you want your card to be delivered somewhere else outside the ...
Thu, 1 Apr, 2021 at 9:50 AM
How to pause card by SMS code?
When you are not sure you lost your card or not, you can also pause your card by sending SMS code to +491771782272   - send SMS from any number to pause o...
Fri, 2 Feb, 2024 at 4:15 PM
Can I keep my second card if I downgrade my membership from Premium to Light?
No, you can't. Please keep in mind you need to close all the premium services in order to downgrade your membership including cards.  If you try to mak...
Fri, 26 Mar, 2021 at 5:53 PM
There is a transaction made with my card and it was not done by me!
If you believe your card details have been compromised, please immediately pause and then block the card the transaction was made with. You can do this by g...
Wed, 19 May, 2021 at 11:24 AM
How do I make contactless payments?
You can use a physical card or your digital card in Apple Pay or Google Pay for contactless payments. You can make contactless payments up to 25 EUR per tr...
Wed, 7 Apr, 2021 at 12:30 PM
How do I add my Aion card to Google Pay?
To add your card to Google Pay, go to the "Finances" section visible at the main screen in the application, select the card that you want to add t...
Fri, 9 Apr, 2021 at 7:46 PM
How can I add my card to Apple Pay?
To add your card to Apple Pay, go to the "Finances" section at the main screen in the application, select the card that you want to add to Apple P...
Fri, 15 Oct, 2021 at 2:16 PM
How do I make transactions with my card?
You can use your physical card to pay at physical point of sales (using terminals in shops), or online. You can pay contactless up to 25 EUR per transaction...
Wed, 5 May, 2021 at 1:56 PM
I entered my PIN wrongly multiple times and now my card is blocked.
To unblock your card, go to "Finances" section in your app and click on the card that has a blocked PIN. Here, you can see the option to "Unl...
Thu, 21 Jan, 2021 at 7:09 PM
Do I have to pay for the delivery of my card?
The first delivery of the plastic card is free of charge if you select Standard as delivery method. Express delivery method costs 8 euro. For Premium Membe...
Thu, 1 Apr, 2021 at 11:07 AM