Debit Card

When should I pause my card?
When you are not sure you lost your card or not, you can always pause your card on the application. Go to “Finances”, select a card and then click on “Pause...
Fri, 9 Apr, 2021 at 7:13 PM
How should I activate new cards?
To activate new cards you will need to make a transaction with a PIN. This can be a store purchase or a cash withdrawal.
Thu, 21 Jan, 2021 at 7:07 PM
What are the ATM fees that Aion has for Cash Withdrawals?
For our Individual Customers, the following charges apply: Premium Membership : no fees. Light Membership : 2% of the amount for ATM withdrawals (domestic...
Thu, 6 May, 2021 at 4:45 PM
The ATM has taken my card. What should I do?
If a cash machine has taken your card, please open the Aion app and pause that card. Then, please contact the operator of the ATM in order to retrieve your ...
Wed, 5 May, 2021 at 1:43 PM
Why has Aion charged me a fee?
For Premium members, the only fee is the monthly membership cost (19 EUR).  For Light members, we may charge you a fee for: - Monthly membership (1,9 EUR) ...
Wed, 5 May, 2021 at 11:44 AM
Is there a top-up maximum monthly limit?
Yes. Personal Light Personal Premium Business Basic Business Premium 1 000EUR 20 000EUR 10 000EUR 50 000EUR
Fri, 5 Mar, 2021 at 2:05 PM
My Aion card isn't working. What should I do?
In the app check that your card is visible, active and not greyed out. If this is not the case, please check whether the transaction was not blocked due to ...
Thu, 21 Jan, 2021 at 7:09 PM
Does Aion charge any additional fees for ATM withdrawals abroad?
Aion does not charge any additional fees for using ATMs worldwide. If any fee is taken, it is due to the cash machine provider. Such information is previous...
Wed, 8 May, 2024 at 2:07 PM
How do I enable cash withdrawals?
Please select the "Finances" section from the home screen in your Aion app. Once you are there, please tap on your card, and then tap on "Set...
Thu, 21 Jan, 2021 at 7:07 PM
How to enable contactless payments?
In order to enable contactless payments go to the "Finances" section > click on the icon of the selected card >  Settings > Enable contac...
Thu, 21 Jan, 2021 at 7:07 PM