General
We provide support in English, French, Dutch and Polish.
Mon, 2 Oct, 2023 at 3:01 PM
If you need support, please contact our Customer Happiness Centre on chat. We will be happy to help you with any issues. In order to start chat click on &...
Tue, 14 Nov, 2023 at 1:03 PM
If you want to switch banks, we will take care of everything and help you to move your current account to our Bank. You just need to follow few steps : ...
Mon, 18 Oct, 2021 at 1:52 PM
If access to the app was blocked, e.g. as a result of the theft of your previous device, you will need to request app access unblock. If login possibili...
Tue, 14 Nov, 2023 at 1:25 PM
While our teams do their utmost to answer your questions with accuracy, please be aware that answers are not individualised and may be incomplete or not up-...
Tue, 14 Nov, 2023 at 1:28 PM
In order to file a complaint, please send the complaint by email to the following address: complaint@aion.be We will do our best to respond to your comp...
Tue, 14 Nov, 2023 at 3:08 PM
Click on the Support icon which is available in the lower right-hand corner of almost each screen in the application, then at the bottom of the screen you w...
Tue, 14 Nov, 2023 at 3:23 PM
The application and your account will be safe as they're protected by your passcode. And if you don't use the application for 60 seconds, you'll...
Thu, 21 Jan, 2021 at 7:20 PM
"Fair usage" refers to a set of rules for how you can use Aion. Your Aion membership is personal and for you alone. This means it is your respon...
Thu, 21 Jan, 2021 at 7:20 PM
BusinessMax is a bundle of products designed to help you run your business. It includes: My Invoices for creating and managing your sales invoices, My expen...
Tue, 26 Jan, 2021 at 5:45 PM