If you need support, please contact our Customer Happiness Centre on chat. We will be happy to help you with any issues. 

In order to start chat click on "Support" on aion.be or open the application and click on the icon of "Support Centre" which is available in the lower right-hand corner of almost each screen in the application. 
Click on "chat with us" at the bottom of the screen and you will get in contact with our agent!