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We are working hard to fix the problem and will process all the transfers as soon as we're back up and running. 

Make sure you have the correct details and try again. If it is still not working contact us on chat. 

Currently, it is not possible to execute orders as a bulk payments. We are working on making this functionality available in the future.

To do this, go to "Transfers" -> "Pending transfers", select the payment and click "Delete". 

Unfortunately there is no way to cancel a transfer once you've sent it. We suggest to ask the recipient to send it back. However, we can file a reca...

Please check your notifications as we may have sent you an information with the explanation. Please also check the details and make sure the IBAN number and...

If you would like to send the same amount to the same person, simply find the transfer in your account history, select it and select the option to "Rep...

It's possible that the transfer is still in process because the senders' bank stopped processing transfers for the day or that we are running extra ...

Yes, you can download the confirmation to your mobile or share it directly from the app.  Click on Finances -> Select the account -> Click on Account...

Yes, simply find the transfer in your account history, click on it and select the option "Return".