All Transfers

Where can I see information on recent transfers?
You can view all your completed transactions in your account history. Go to "Finances" > Select the account > "Account history"
Thu, 21 Jan, 2021 at 7:13 PM
Can I get a confirmation of my transaction?
Yes, you can do this for each transaction you make. Simply go to transaction history and click on a transaction to view its details and download the confirm...
Mon, 10 May, 2021 at 7:10 PM
My transfer was rejected because I don't have enough funds, but I had enough at the time I made the transfer. What happened?
We always check available balance at the time of the transaction, that is why you could execute the transfer. However, if your balance is not enough at the ...
Thu, 21 Jan, 2021 at 7:13 PM
When will my transfer arrive in the recipient's account?
This depends on when you make the payment and the cut-off time. The cut-off time is the time when the bank stops sending out transactions requested during t...
Fri, 29 Sep, 2023 at 9:27 AM
Where can I find the payments section of the app?
Go to the bottom menu and select "Transfers"
Thu, 21 Jan, 2021 at 7:13 PM
Where can I find the confirmation that a transfer went through?
In order to see if the transfer went through, go to "Finances" section in the application and select the relevant account. Then go to  "Accou...
Tue, 2 Mar, 2021 at 5:00 PM
Why didn't my transaction go through?
In order to manage your money safely, we run several security checks before authorising your transaction. If we decline one of your transactions, there coul...
Thu, 21 Jan, 2021 at 7:13 PM
What are the parameters for a standing order?
For standing orders, you can set the transaction amount, the number of transactions and the frequency of execution.
Tue, 26 Jan, 2021 at 5:44 PM
What happens if someone transfers money to me in a foreign currency?
If somebody transfers you money in the currency we support then we will convert it using the current exchange rate - you can check this rate in your app at ...
Tue, 26 Jan, 2021 at 5:44 PM
How do I make a transfer in a currency other than euro?
To do this, simply select which currency you would like to use from our list of available currencies on the payment screen.  Go to transfers > click on ...
Thu, 15 Apr, 2021 at 12:26 PM