Unfortunately there is no way to cancel a transfer once you've sent it. We suggest to ask the recipient to send it back.

However, we can file a recall request on your behalf. 

In order to do so, we need to receive all transfer details: 

  • sender's account number, 
  • amount, 
  • date and time, 
  • recipient's account number, 
  • recipient's name,
  • reason of cancellation.