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All transfers are executed on an ongoing basis - We can only do same day transaction if they are SEPA transactions, so in EUR to another EUR account. To rea...

In order to add more then one account to the same recipient please go to the "Transfers" section on the main screen > click on the three dots n...

You can set up a direct debit directly with the organisation you wish to pay in that way e.g. gym, electricity provider. The bank does not intervene.

A direct debit is an agreement you made with another company to directly take money from your account. This is not an agreement you made with the bank to pe...

Go to "Transfers" section at the bottom of the main screen of the application. Click on "Pending transfers" on the right side of the scr...

You won't be able to transfer or receive money in a currency that isn't on our list. If somebody else tries to transfer you money in a currency we...

This could be because we're making extra security checks on our side. Or, it could be that the transfer is still in progress because the sender missed ...

Please contact us on chat so we can investigate the issue.

You can use the following types of payments:  - National and cross-border transactions in Euro including SEPA Credit Transfer  - International Transfers i...

No, you can transfer as much money as you like but with a limit of 1 000 000 euro per transaction.