All Transfers
We use the interbank exchange rate available at the time of the transfer. You can check the rate in the application by clicking on your Primary Account on t...
Fri, 19 Mar, 2021 at 8:06 PM
We don't send SMS messages for confirmation of payments.
We do send push notifications in the application. For any changes of notification settings, ...
Thu, 21 Jan, 2021 at 7:11 PM
This concerns mainly American financial institutions which have a 9 digits routing number instead. Please contact us on chat as a logged-in user. We will ex...
Wed, 5 May, 2021 at 4:13 PM
This could be because we're making extra security checks on our side. Or, it could be that the transfer is still in progress because the sender missed...
Thu, 17 Dec, 2020 at 10:49 AM
To set up a standing order:
For a new contact: Go to transfers > create a new contact > fill in the name, country and account number > confirm i...
Thu, 21 Jan, 2021 at 7:12 PM
It is not possible to modify a standing order once created. You will need to delete the existing one, and then, create a new one. To do so, go to "T...
Tue, 6 Apr, 2021 at 11:43 AM
To do this, click on "Transfers" and then "Pending Transfers" and delete the transaction on the list.
Thu, 21 Jan, 2021 at 7:12 PM
Yes, it is possible to set up a standing order between accounts of the same account owner.
Thu, 21 Jan, 2021 at 7:11 PM
Please contact us on chat via the application. We will be able to check for you.
Thu, 21 Jan, 2021 at 7:05 PM
You can delete a beneficiary at any time by click on "Transfers" -> My contacts -> click on the 3 small dots to the right of the name ->...
Thu, 21 Jan, 2021 at 7:12 PM