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After approving a transaction, we wait for the confirmation or cancellation from the merchant. If the purchase confirmation has not come for 7, 14 or up to ...

Each bank imposes a limit on cash withdrawals from ATMs for security and safety reasons. In our case, our monthly limit is 10.000 EUR. There is no additiona...

The card itself is not insured.

You can't deposit cash using your Aion debit card.

This information is visible in your mobile app. You have to go to the “Finances” section, and click on your card. Click on the "settings" icon: yo...

IF YOU LOST YOUR CARD AND SMARTPHONE, PLEASE SMS/TEXT MESSAGE TO: +4915735988325 Please remember to send the message in the following format: [card hold...

3DS is a secure way for you to authorise your online card transactions. It enables our members to authorise their online transactions in the Aion Bank appli...

To accept/authorise online transactions in the app, please follow the steps below:                         Click on the profile icon Go to  “Setting...

Enter your card data on the payment screen for your online purchase, and once you’ve confirmed your payment, one of the following two scenarios will occur: ...

The Bank will automatically renew all active cards. In addition, for a user holding a plastic card with which transactions have been made in the last 3 mont...