Debit Card

There's a transaction in my history that I think should have been cancelled.
After approving a transaction, we wait for the confirmation or cancellation from the merchant. If the purchase confirmation has not come for 7, 14 or up to ...
Thu, 21 Jan, 2021 at 7:09 PM
What is the cash withdrawal limit on my debit card?
Each bank imposes a limit on cash withdrawals from ATMs for security and safety reasons. In our case, our monthly limit is 10.000 EUR. There is no additiona...
Tue, 26 Jan, 2021 at 5:43 PM
Is my card insured?
The card itself is not insured.
Thu, 21 Jan, 2021 at 7:09 PM
Can I deposit cash at a cash machine?
You can't deposit cash using your Aion debit card.
Thu, 21 Jan, 2021 at 7:09 PM
How can I check the available card limit?
This information is visible in your mobile app. You have to go to the “Finances” section, and click on your card. Click on the "settings" icon: yo...
Tue, 26 Jan, 2021 at 5:43 PM
I've lost my phone or my phone was stolen. How do I protect my cards?
IF YOU LOST YOUR CARD AND SMARTPHONE, PLEASE SMS/TEXT MESSAGE TO: +4915735988325 Please remember to send the message in the following format: [card hold...
Tue, 26 Jan, 2021 at 5:43 PM
What is 3DS (3-D Secure) for payment cards?
3DS is a secure way for you to authorise your online card transactions. It enables our members to authorise their online transactions in the Aion Bank appli...
Mon, 8 Feb, 2021 at 2:17 PM
How do I activate authorisation in the Aion Bank app for 3DS online transactions?
To accept/authorise online transactions in the app, please follow the steps below:                         Click on the profile icon Go to  “Setting...
Wed, 5 May, 2021 at 2:37 PM
How do 3DS payments work in an online store?
Enter your card data on the payment screen for your online purchase, and once you’ve confirmed your payment, one of the following two scenarios will occur: ...
Mon, 8 Feb, 2021 at 1:40 PM
Criteria for automatic card renewal
The Bank will automatically renew all active cards. In addition, for a user holding a plastic card with which transactions have been made in the last 3 mont...
Fri, 30 Sep, 2022 at 3:21 PM