All Transfers

Do I need to pay any fees for making a transaction?
No you don't need to pay any additional fees. 
Thu, 21 Jan, 2021 at 7:11 PM
Where can I find the details of a transaction?
In order to see the details of a transaction, log in to the app and select the account in the Finances section. In Account history, you can find the transac...
Thu, 21 Jan, 2021 at 7:13 PM
Do I always need to add the recipient to my list when I make a transfer?
Yes, to make the process as easy as possible, you need to add recipients to your database when you pay them. You can delete a recipient at any time.
Thu, 21 Jan, 2021 at 7:11 PM
Can I make a transfer to all the countries?
You can find all the available countries on the list while executing an external transfer. Some of the countries are excluded, you may then contact us via...
Thu, 21 Jan, 2021 at 7:12 PM
What exchange rate does Aion use to transfer GBP into a EUR account?
We use the interbank exchange rate available at the time of the transfer. You can check the rate in the application by clicking on your Primary Account on t...
Fri, 19 Mar, 2021 at 8:06 PM
Will I receive an SMS notification confirming payment transactions?
We don't send SMS messages for confirmation of payments. We do send push notifications in the application.  For any changes of notification settings,...
Thu, 21 Jan, 2021 at 7:11 PM
The bank I want to transfer money to doesn't have a SWIFT number. What can I do?
This concerns mainly American financial institutions which have a 9 digits routing number instead. Please contact us on chat as a logged-in user. We will ex...
Wed, 5 May, 2021 at 4:13 PM
Money has left the sender's bank but hasn't arrived in my account yet - where is it?
This could be because we're making extra security checks on our side.  Or, it could be that the transfer is still in progress because the sender misse...
Thu, 17 Dec, 2020 at 10:49 AM
How do I set up a standing order?
To set up a standing order:  For a new contact: Go to transfers > create a new contact > fill in the name, country and account number > confirm i...
Thu, 21 Jan, 2021 at 7:12 PM
How can I modify a standing order?
It is not possible to modify a standing order once created. You will need to delete the existing one, and then, create a new one.  To do so, go to  "T...
Tue, 6 Apr, 2021 at 11:43 AM