All Transfers

Money has left the sender's bank but hasn't arrived in my account yet - where is it?
This could be because we're making extra security checks on our side.  Or, it could be that the transfer is still in progress because the sender misse...
Thu, 17 Dec, 2020 at 10:49 AM
Can I create a standing order between current account and savings account for one account owner ?
Yes, it is possible to set up a standing order between accounts of the same account owner.
Thu, 21 Jan, 2021 at 7:11 PM
Do I always need to add the recipient to my list when I make a transfer?
Yes, to make the process as easy as possible, you need to add recipients to your database when you pay them. You can delete a recipient at any time.
Thu, 21 Jan, 2021 at 7:11 PM
What currencies can I transfer?
You can currently transfer money in 16 currencies, you can see the list here:  -AUD -CAD -CHF -CZK -DKK -EUR -GBP -HUF -JPY -NOK -PLN -RON -SE...
Thu, 21 Jan, 2021 at 7:11 PM
What's the maximum amount that I can transfer?
You can make a transfer up to your account balance, but a maximum of 1,000,000 EUR per transaction. For instant SEPA, the maximum is 1,000 EUR.
Thu, 21 Jan, 2021 at 7:11 PM
Do I need to pay any fees for making a transaction?
No you don't need to pay any additional fees. 
Thu, 21 Jan, 2021 at 7:11 PM
How do I download my account statements?
To download your account statements go to "Finances" section on the main screen in the application. Click on your account, then the option "A...
Fri, 19 Mar, 2021 at 7:57 PM
What exchange rate does Aion use to transfer GBP into a EUR account?
We use the interbank exchange rate available at the time of the transfer. You can check the rate in the application by clicking on your Primary Account on t...
Fri, 19 Mar, 2021 at 8:06 PM
Will I receive an SMS notification confirming payment transactions?
We don't send SMS messages for confirmation of payments. We do send push notifications in the application.  For any changes of notification settings,...
Thu, 21 Jan, 2021 at 7:11 PM
How long does an internal transfer take ?
The completion of an internal transfer only takes a few minutes. 
Thu, 21 Jan, 2021 at 7:11 PM