Support center

This could be because we're making extra security checks on our side.  Or, it could be that the transfer is still in progress because the sender misse...

Yes, it is possible to set up a standing order between accounts of the same account owner.

Yes, to make the process as easy as possible, you need to add recipients to your database when you pay them. You can delete a recipient at any time.

You can currently transfer money in 16 currencies, you can see the list here:  -AUD -CAD -CHF -CZK -DKK -EUR -GBP -HUF -JPY -NOK -PLN -RON -SE...

You can make a transfer up to your account balance, but a maximum of 1,000,000 EUR per transaction. For instant SEPA, the maximum is 1,000 EUR.

No you don't need to pay any additional fees. 

To download your account statements go to "Finances" section on the main screen in the application. Click on your account, then the option "A...

We use the interbank exchange rate available at the time of the transfer. You can check the rate in the application by clicking on your Primary Account on t...

We don't send SMS messages for confirmation of payments. We do send push notifications in the application.  For any changes of notification settings,...

The completion of an internal transfer only takes a few minutes.