Support center

You can simply change the passcode in the settings. Please click on the person icon at the top right corner of the home screen, then go to "Settings&qu...

On the Home screen, click on your Primary Account, then click "Edit" next to Product name. 

Your main account is in euro. 

For Light membership : - EUR current account with debit card - Term deposit - Savings accounts - Customer Help Service (chat) Monday-Friday 9:00 - 21:00 an...

Click on "Log into an existing account" and follow instructions on screen. You will be asked to verify your mobile number, answer a few security q...

Click on "Finances" and select the Primary Account -> go to history -> click on filters -> select “show closed accounts” -> define fil...

Please contact us at info@aion.be from the e-mail address you used to use to login the Aion application. In your e-mail, you need to provide us with :  - C...

Please contact us via the chat in the mobile or web application once authenticated. 

Please contact us on chat for more information so we can look into it.

Aion members at SHAPE can deposit cash in EUR,  if they hold an account.  Only banknotes are accepted and only the account holder can do the cash deposit....