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Please send us a message via chat in the mobile or web application, once authenticated. We will investigate and let you know what to do.
How do I open a chat?
Click on the Support icon which is available in the lower right-hand corner of almost each screen
in the application, then at the bottom of the screen you will find "chat with us".
You also access the chat as follows:
- click on the person icon in the right top corner of the main screen,
- scroll down and select "Support Center".
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