All Transfers

How can I resend transfer to a recipient?
If you would like to send the same amount to the same person, simply find the transfer in your account history, select it and select the option to "Rep...
Thu, 15 Apr, 2021 at 11:03 AM
Someone sent me a SEPA transfer yesterday. When it will arrive?
It's possible that the transfer is still in process because the senders' bank stopped processing transfers for the day or that we are running extr...
Fri, 26 Mar, 2021 at 5:32 PM
Can I share my transaction confirmation via WhatsApp or Messenger?
Yes, you can download the confirmation to your mobile or share it directly from the app.  Click on Finances -> Select the account -> Click on Account...
Thu, 6 May, 2021 at 5:57 PM
Can I return a transfer to the sender?
Yes, simply find the transfer in your account history, click on it and select the option "Return".
Thu, 21 Jan, 2021 at 7:13 PM
Where can I see information on recent transfers?
You can view all your completed transactions in your account history. Go to "Finances" > Select the account > "Account history"
Thu, 21 Jan, 2021 at 7:13 PM
Can I get a confirmation of my transaction?
Yes, you can do this for each transaction you make. Simply go to transaction history and click on a transaction to view its details and download the confirm...
Mon, 10 May, 2021 at 7:10 PM
My transfer was rejected because I don't have enough funds, but I had enough at the time I made the transfer. What happened?
We always check available balance at the time of the transaction, that is why you could execute the transfer. However, if your balance is not enough at the ...
Thu, 21 Jan, 2021 at 7:13 PM
When will my transfer arrive in the recipient's account?
This depends on when you make the payment and the cut-off time. The cut-off time is the time when the bank stops sending out transactions requested during t...
Thu, 21 Jan, 2021 at 7:13 PM
Where can I find the payments section of the app?
Go to the bottom menu and select "Transfers"
Thu, 21 Jan, 2021 at 7:13 PM
Where can I find the confirmation that a transfer went through?
In order to see if the transfer went through, go to "Finances" section in the application and select the relevant account. Then go to  "Accou...
Tue, 2 Mar, 2021 at 5:00 PM