How do I replace my debit card?

Created by Aion Bank, Modified on Tue, 14 Nov, 2023 at 10:05 AM by Joanna Skalska

You can replace your card by blocking the one you currently have and requesting a new one in the app:

1. Go to Finances.

2. Click on the card you would like to block. 

3. Click on "Pause card".

4. On the next screen click on "Block".

5. Then click on "Remove".


Once you have blocked and deleted your current card, you would be able to order a new one:

1. Go to Finances.

2. Scroll down and click on "Order new debit card".

3. Click on "Order digital debit card".

4. If you wish to receive a physical version of this card, click "Order Physical Card" and confirm the type of delivery.


The virtual card will be automatically visible in Finances section and is ready for use.


If you wish to confirm card delivery status, contact Customer Happiness Center via chat in the app.

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