Account closure

Account closure information

How can I close my primary account?
We are sorry to hear that you want to close your account with us. In order to do so, please follow these steps: Pause, block and delete all the cards i...
Tue, 10 May, 2022 at 1:13 PM
How do I close savings or additional account?
In order to close your savings account, additional account in EUR or account in other currency go to "Finances" section in the app -> click on ...
Tue, 10 May, 2022 at 3:35 PM
Can I close my current account if I have a negative balance?
No, before you close your account you have to make sure your balance is zero or positive. 
Tue, 10 May, 2022 at 11:21 AM
How long does it take to close my account?
Once we receive all the necessary information to close your account, the final closure takes place within 44 days.  You may use your account during the not...
Tue, 10 May, 2022 at 11:21 AM