Personal Account & Membership
You can have up to 4 currency accounts (in USD, GBP, CHF, PLN). 1. Go to the "Finances" section at the bottom of the main screen in the applic...
Wed, 20 Sep, 2023 at 9:40 AM
1. Go to the "Finances" section
2. Select the account you want to get the statements from.
3. Click on "Account statement"...
Wed, 20 Sep, 2023 at 11:00 AM
You can download your statements in PDF. If you need your account statement in .csv format, contact the Customer Happiness Centre via chat in the app wi...
Wed, 20 Sep, 2023 at 11:02 AM
If the app is blocked due to too many wrongly entered passcodes, you will have to go through account recovery process to get access to your account once aga...
Wed, 20 Sep, 2023 at 11:04 AM
You can simply change the passcode in the settings. Please click on the person icon at the top right corner of the home screen, then go to "Settings&qu...
Thu, 4 Mar, 2021 at 12:51 PM
On the Home screen, click on your Primary Account, then click "Edit" next to Product name.
Wed, 20 Sep, 2023 at 11:09 AM
For Light membership : Current accounts; Regulated saving accounts (“RSA”); Incoming and outgoing transfers: SEPA, internal (including standing orders a...
Wed, 20 Sep, 2023 at 9:38 AM
Click on "Log into an existing account" and follow instructions on screen. You will be asked to verify your mobile number, answer a few security q...
Wed, 20 Sep, 2023 at 11:19 AM
Click on "Finances" and select the Primary Account -> go to history -> click on filters -> select “show closed accounts”, define filter o...
Wed, 20 Sep, 2023 at 11:37 AM