Personal Account & Membership

I've lost my phone/ it was stolen. What can I do to protect my account?
Your account is protected by the passcode which is needed to open an application. To block the device you can contact our customer support and inform us you...
Tue, 26 Jan, 2021 at 5:42 PM
What amount is covered on my current account by the Deposit Guarantee Scheme?
The Deposit Guarantee Scheme covers up to 100,000 EUR.
Tue, 26 Jan, 2021 at 5:42 PM
I want to sell a device I used for the app. What should I do to make sure it is safe for me and the new owner?
Before selling it, you need to log in the application and unpair your device. To do so, click on the person icon in the upper right corner and click on &quo...
Tue, 26 Jan, 2021 at 5:42 PM
Why is my membership increasing to €3.90 per month?
As of March 5th, our high interest rate savings accounts as well as our Max Deposit service are now available to all Light members (previously exclusively a...
Wed, 1 Dec, 2021 at 3:58 PM
My device is jailbroken. Can I open an account at Aion Bank?
You will not be able to create an account at Aion Bank using jailbroken device. The same rule applies to logging in to an already existing account. In both ...
Thu, 16 Dec, 2021 at 12:35 PM