Opening a personal account

Why do you need to take my photo when I sign up for an account?
Photos and videos are required to confirm the identity of the person creating the account. This is a necessary step in order to set up the account.
Wed, 20 Mar, 2024 at 9:51 AM
Which nations, aside from Belgium, qualify for account opening?
You can become a member of Aion if you are resident of one of the following countries other than Belgium, and own a passport from: - Austria - Czech Repub...
Wed, 20 Mar, 2024 at 10:52 AM
My ID won't scan. What do I do?
If your ID doesn't scan, make sure that the document's content is clearly visible and that there is enough light for your camera. Natural light is t...
Wed, 17 Apr, 2024 at 12:56 PM
Why do I have to provide my passcode even if I have Face/ Finger verification enabled?
Following 10 logins with Face ID or Touch ID verification, you will be prompted to input passcode for security purposes.
Wed, 17 Apr, 2024 at 1:04 PM
Can I open another account after I've closed previous one?
Yes, if your account is closed you are able to open account in Aion Bank once again.  If you have any troubles during account opening process please con...
Wed, 17 Apr, 2024 at 2:11 PM
Who is a U.S. person?
Every United States Citizen. You are liable for U.S. income taxes whether you are a citizen who was born in the United States or outside United states with ...
Thu, 6 May, 2021 at 2:20 PM
What are the minimum software and device requirements I need to use Aion Bank app?
The application supports devices operating on:   Android 6.1 + (Android 7+ is recommended) IOS 13.1 +
Wed, 22 Jun, 2022 at 4:36 PM
What should I do when I buy a new phone?
Install the Aion Bank app on the new phone and you can just login to your new device and unpair the old one in the application. Please note that you will be...
Tue, 16 Mar, 2021 at 6:46 PM
Where can I use the Aion Bank app?
You can use the Aion app in nearly all countries around the world, however you can currently register for an account if you are a resident of Austria, Belgi...
Mon, 1 Mar, 2021 at 6:47 PM
Why do I need to submit my tax residency details?
Banks have a legal requirement to check the tax residency of their clients, this is why we need you to provide your tax residency details before you can sig...
Tue, 26 Jan, 2021 at 5:42 PM