My Invoices

Can I delete an invoice?
No, when the invoice is issued you cannot delete it, but you can issue a credit note. Find the incorrect invoice on the invoices list and click it to see it...
Thu, 21 Jan, 2021 at 7:18 PM
My invoices: How can I add a new customer manually while app shows me that the VAT ID is incorrect?
We check European VAT IDs using a universal validator. Please check if selected country of your customer is correct. Every country has its own VAT ID scheme.
Thu, 21 Jan, 2021 at 7:18 PM
How can I issue a credit note when I made a mistake on the invoice?
Find the incorrect invoice on the invoices list and click it to see its details. Scroll down and select "credit note" button. The credit note cove...
Thu, 21 Jan, 2021 at 7:18 PM
How can I change the invoice template?
This option is available in our Premium membership. You can select it right after the welcome screen in My Invoices, the first entry. If you are using My In...
Thu, 21 Jan, 2021 at 7:18 PM
How can I add my company logo to the invoice?
This option is available on our Premium membership. You can add it right after welcome screen in My Invoices, the first entry. If you are using My Invoices ...
Thu, 21 Jan, 2021 at 7:18 PM
Why does My Invoices ask "Are you an active VAT payer?"?
If you're an active VAT payer then while adding new invoices in My Invoices you will be able to select the correct VAT rate and the VAT amount will be ...
Thu, 21 Jan, 2021 at 7:18 PM
What should I do if I matched the incorrect transfer with an invoice?
Find the invoice on the list and click to see the details. On the "Payments" section you will find "edit" button - click to see the list...
Thu, 21 Jan, 2021 at 7:18 PM
How do I issue my first invoice?
1. Open My Invoices and you will see a welcome screen with a simple manual. Tap the “Add invoice" button. 2. First you need to add your customer. If y...
Thu, 21 Jan, 2021 at 7:18 PM
Can I save an invoice as a draft?
Yes, whenever you create an invoice, you can save it for later. The draft will be stored in the unpaid invoices list, ready for you to issue when convenient...
Thu, 21 Jan, 2021 at 7:18 PM
I made a mistake on an invoice I issued - how can I delete it?
It is not possible to delete an already issued invoice, due to the accounting standards. Instead, you have to issue a credit note. To do this, select the in...
Thu, 21 Jan, 2021 at 7:18 PM