Support center

As long as the the self-employed person has company registered in CBE (Crossroad Bank for Enterprises), she/he can open account with Aion.

All representatives that are indicated in Crossroad Bank for Enterprises are obliged to identify themselves through Aion app and sign the agreement. There i...

Yes for that moment we accept:  - itsme - Belgian residence card - Polish identity card - Austrian, Belgian, Czech, Danish, Dutch, German, Finnish, Fren...

Natural Person is a single person company where the business risk is on the personal wealth. A Legal Entity is a company where the risk is limited to the we...

We want to make our accounts as secure as possible, and we have a series of measures in place to help us to do this. Ensuring that all owners are involved i...

We want to make our accounts as secure as possible, and we have a series of measures in place to help us to do this. In case of business accounts these incl...

We're sorry, but we can only accept ID photos submitted via the scan function in the app. Please make sure you take the photo in good light, preferably ...

It’s up to you, to this email we will send you the confirmation of singing the agreement as well as any changes to the agreement (durable media requirement). 

We are getting the data from public databases (CBE). If your company was registered recently, you may need to wait a few days for the databases to update an...

We want to make our accounts as secure as possible, and we have a series of measures in place to help us to do this. Ensuring that all board members are inv...