With yours and our employees’ health and wellbeing in mind, we encourage you to use all our banking services through Aion's secure mobile app and 24/7 chat with our Customer Happiness Center. 

Should it be necessary for you to visit a branch, please schedule your appointment. Contact us via chat in the app or on www.aion.be or send an email to info@aion.be and explain your urgency to visit our branch. You can also still arrange a visit directly with your branch advisor. 

In the first instance, we would try to help you remotely. If a remote help would not be sufficient, we would then arrange your requested visit in a branch. We will inform you during the chat conversation or in our email communication about the time and place of the appointment.