We are sorry to hear that you want to close your account with us. In order to close your account, please make sure that you have closed your Term Deposits and Saving Accounts that are active.
Please leave on your account the membership fee of one month, and transfer the rest of the money to your external bank account. Then, contact us via the chat to let us know you want to close your account.
Account closing may take up to 44 days. Please provide us with your external IBAN number and the recipient's name so we can finish the process.