Support center

My Accountant 7

• How can I get the documents from the accountant?
• How can I pass my documents to the accountant?
• How often do I need to pass the documentation to my accountant?
• Why do I need to provide information on the company's cars?
• How many employees do I have when I am single person company?

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My Files 4

• What can I do with My Files?
• What is "My Files"?
• Why are there only certain accounting programs to choose from in "My Files"?
• How to import files from My Files in accounting systems?

My Invoices 16

• Can I delete an invoice?
• My invoices: How can I add a new customer manually while app shows me that the VAT ID is incorrect?
• How can I issue a credit note when I made a mistake on the invoice?
• How can I change the invoice template?
• How can I add my company logo to the invoice?

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My Expenses 10

• Why is the expense listed in My expenses grey and why can I not open it?
• My Expenses. I sent the expense and it is not visible on the list, why?
• How do I add a new expense by sending it from my email address to the dedicated email address in the application ?
• What I should do if I matched an incorrect payment with an expense?
• Why do I need to select a category to add an expense?

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My VAT 3

• What is the purpose of the question "How do you pay VAT (monthly or quarterly)?"
• How the VAT amount is estimated in My VAT?
• What is the "My VAT" service for?

My Business Dashboard 3

• What is My Business Dashboard used for?
• What documents are presented in the chart in My Business Dashboard?
• How the number of clients presented in My Business Dashboard is calculated?